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Privacy Policy

Effective date: 01/11/2025

1.1 Introduction

We respect your privacy and are committed to protecting the personal information you provide to us. This policy sets out how we collect, use, disclose and safeguard your personal information in accordance with POPIA.

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1.2 Information We Collect

We may collect:

  • Personal information: name, contact details (email, phone, postal address), identity number (if applicable), banking information (account number, owner and references for donations), and other relevant information you volunteer.

  • Non-personal information: browser type, device information, IP address, usage data, aggregated analytics.

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1.3 How We Use Your Information

We may use your personal information for the following purposes:

  • To manage your inquiries, donations, volunteering applications and other engagements with the Foundation.

  • To send you updates, newsletters or information about our initiatives (if you consent).

  • To comply with legal and regulatory obligations (including for donor-reporting, tax, auditing).

  • To improve our website, services and user experience.

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1.4 Sharing Your Information

We will not sell or rent your personal information. We may share your data with:

  • Service providers, third-party processors engaged by us who act on our behalf (and under confidentiality obligations).

  • Regulatory authorities or legal entities where required by law or to protect rights, property or safety.

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1.5 Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect your personal information against unauthorised access, loss, destruction or damage.

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1.6 Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law, after which it will be securely destroyed or anonymised.

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1.7 Your Rights

You have the right to:

  • Request access to your personal information that we hold.

  • Request correction of any inaccurate information.

  • Object to or withdraw your consent for processing (when applicable).

  • Request deletion or destruction of personal information (subject to legal or contractual retention obligations).
    To exercise these rights, please contact us at info@esmeraldamateusfoundation.org.

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1.8 Links to Other Websites

Our Site may link to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

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1.9 Updates to this Policy

We may update this Privacy Policy from time to time. The “Effective date” will reflect the current version. Please check periodically.

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